Hadley, Massachusetts
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I pulled the recoil to start my pb-500 backpack blower (barely used) and it tore my rotator cuff.When I pulled the cord, it had tension for the first couple inches, then no tension at all leading to my shoulder snapping back and tearing.

I called echo and they told me to bring it to a dealer near me, the dealer said that it was a bad carburetor, and that the recoil was just fine. When I got home and inspected the carb (they took it off and never put it back on) it was 100% clean and functioning.

Echo won't wven take my calls or respond to my Facebook messages.Do yourself a favor and don't buy their junk, all their machines are ***.

Reason of review: Bad quality.

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